Sinc 3 and Samsung S7 Stopped Uploading Contacts
It'south no undercover that smartphones are basically mini-computers made for your pocket. In fact, smartphones exercise so much for u.s.a., we're quick to forget that they also exist to make telephone calls. Betwixt texting, instant message applications like WhatsApp and Facebook Messenger, and video chat applications like Google Duo, there's no shortage of ways to connect with other people, whether they live down the street or on the other side of the globe. Yes, the classic "phone telephone call" isn't quite as pop as it used to be, only that doesn't mean phone calls aren't convenient. For one thing, they're dandy for hammering down a bunch of details speedily, instead of sending ten or twenty text letters back and forth. They're fast, they require trivial-to-no effort, and you lot can even place them while you're driving—that is, as long as you're using a hands-free calling system like Android Car.
But if y'all're like most smartphone users, yous probably don't think about your Milky way S7 or S7 edge'sactual phone. That is, until yous demand to place a phone call—merely to find you lot tin can't receive or make calls. Suddenly, a function nosotros all have for granted becomes an bodily problem.
Then, if you lot're struggling to identify calls to your friends, co-workers, or clients from your S7, let'due south take a look at how you could set your telephone call problems.
Quick Tips for Solving Your Call Bug
The first steps to troubleshooting should always involve taking small steps to try and set up the trouble at hand, and solving issues placing or receiving phone calls are no different. Here are some quick guides to try on your Galaxy S7.
- Reboot your phone. Often a quick reboot tin jolt a phone back into functioning, specially if your arrangement software or an app was recently updated. Simply hold downward the Power cardinal and select "Reboot" from the menu.
- Check your network connection. In the top right corner of your screen is your status bar. You should run across ane-5 bars, along with a 4G or 3G logo, depending on the data speed in your area. If you lot don't have a signal from your wireless carrier, you lot may exist in a dead zone. If you're in an area that normally has coverage, your phone may be experiencing network connectivity bug, or your carrier might exist suffering from an outage. These outages happen infrequently, only often plenty that it's worth looking into. Typically, searching Google for "[your carrier] outage" will return coverage and outage maps, which you can apply to bank check your current location. If your carrier is currently experiencing an outage, yous'll have to await for operations to exist re-enabled. Typically this takes ane-to-three hours, depending on the cause and severity of the outage.
- While the Phone awarding itself doesn't have a way to clear the application cache, you can clear the cache of your Contacts app for a similar issue. While the two applications do have different functions, they likewise have several functions tied together. Just caput into Settings, scroll down to the "Apps" menu, and select "Application managing director." In one case your apps list loads, find the "Contacts" awarding. Select "Storage," so press "Clear Cache" to reset the app.
- If you're using a 3rd-political party dialer, switch back to the stock Samsung Phone and Contacts applications. It's possible a bug with your option of dialer app has acquired a problem with placing calls that won't be there with the standard application. You should also disable or uninstall any applications yous're using that modify your calls, including Caller ID or telephone call blocking apps. Though uncommon, information technology could be causing issues with your own telephone calls..
- If you've enabled WiFi calling or Hard disk drive calling on your phone, disable one or both and try to identify a phone call over your mobile network. Though these settings are located in several different settings locations based on your carrier, it should be under the "Wireless and Networks" category in your S7's settings bill of fare. On my Verizon model, WiFi calling is under "Advanced Calling." You can then turn off both Hd Vocalization and WiFi calling from this carte du jour. After these settings are disabled, endeavor once again to place or receive a telephone call.
Check Other Functions of Your Phone
If yous're experiencing issues placing or receiving calls on your device, we should make certain those issues don't include network-related issues as well. If you haven't already, disable your WiFi (if you're currently connected to WiFi) and effort to send a text message or do a quick Google search on your device. If everything on your phone is working except for your calls, nosotros tin move forrad. If you're experiencing other problems—like y'all can't identify a telephone telephone call, or use your data—you may accept a different, network related problem on your hands. Luckily, nosotros have guides for both fixing your network problems and for fixing your SMS issues, so head on over to our respective guides for each of those issues. Otherwise, let'southward continue troubleshooting your device for call-related issues.
Make Sure Your Phone Isn't On Do-Not-Disturb
It might sound silly, but leaving your phone on Practice-Not-Disturb mode will create problems alerting you to incoming calls. To brand sure your phone is set to permit phone calls, slide down your notification tray to reveal the quick-settings card. Make sure your Practise-Not-Disturb mode is grayed out and disabled; if it'due south lit up, click the icon to disable it. In one case you've disabled Do-Non-Disturb mode, your phone will in one case over again alert you when you have an incoming call.
Check Your Telephone'southward Cake List
Caput into your call settings past opening your Telephone application from your app drawer. Tap the triple-dotted menu push button in the top-right of the display and select "Settings." Under the "Call Settings" category, y'all'll see "Block numbers" listed as the first option; tap the menu to go on to the next brandish. Make certain you haven't accidentally blocked a number you lot're trying to reachl if y'all have, tap the delete icon on the right of the display to remove the number from the list, and effort to call that person once more.
You should also disable "Block anonymous calls" for the time being, if y'all have it enabled, to see if the person trying to reach y'all can get through once the option is disabled.
Reset Your Network Settings
If yous've tried all of the above steps and your telephone still isn't able to send or receive phone calls, you can attempt resetting several of your settings dorsum to their default modes. First, start past opening your settings menu and finding the "Fill-in and Reset" option virtually the bottom of your settings list. If y'all're viewing your settings in simplified manner, you'll find this option by selecting "General management," followed by "Reset." Y'all'll discover 3 reset options in this menu: "Reset Settings," "Reset Network Settings," and "Manufactory Data Reset." We'll exist using the second option: "Reset Network Settings." This will reset your WiFi, Bluetooth, and mobile data connections back to their carrier-enabled defaults. If your network settings have been changed, either by user error or a rogue awarding, this selection volition reset your telephone'south network capabilities to stock. Practise note that your WiFi and Bluetooth settings and devices will exist lost, so you will have to reenter your passwords and repair your devices back to your phone once the reset is done.
Later on your network settings have been reset (information technology should only take a few moments), try to place or receive a phone call and meet if your calling capabilities take been restored to the telephone. If they take, feel costless to restore any wireless and Bluetooth you previously removed past resetting your network settings. If not, keep downwards to the side by side guide.
Clear Your Enshroud Partition
Next up on our list of resets: clearing your S7's cache partitioning. If you lot've never wiped your phone'south cache partitioning, exercise proceed with caution and follow this guide closely. Information technology'southward easy to do this step, but selecting the wrong menu can wipe or brick your phone. Wiping the cache partition of your S7 won't wipe any user data or applications from your device. Instead, your cache partition holds any temporary data saved past the applications and software on your phone, allowing your phone to load app data faster. Unfortunately, this information can sometimes lead to problems or issues with your phone if something goes wrong with your cache. Clearing the enshroud sectionalisation should fix whatever minor problems with your device's usability or connection.
Commencement by powering your phone completely off. One time the device is off, printing and agree the Home cardinal, the Power key, and the Book Upwardly key. One time the words "Recovery Booting" appear at the top of your screen, you tin can permit become of these buttons. A blue screen reading "Installing System Update" for upward to thirty seconds; the display will then alarm you that the system update has failed. This is normal, so don't stress. Permit the phone sit down for some other few seconds, and the display will switch to a blackness groundwork with xanthous, blueish, and white text on it. At the top of your screen, the words "Android Recovery" will appear; you lot've successfully booted into recovery mode in Android. Using the volume keys to motion your selector up and down, move downwardly to "Wipe Cache Partition" on the menu. In the picture above, information technology'sbeneath the highlighted blue line—don't select that option unless you want to wipe your entire phone. One time yous've highlighted "Wipe Cache Partition," printing the Power key to select the selection, then employ the Volume keys to highlight "Yep" and the Power central over again to confirm. Your phone will brainstorm wiping the enshroud partitioning, which will have a few moments. Hold tight while the process continues. Once it's complete, select "Reboot device at present" if information technology isn't already selected and printing your Power key to confirm.
One time your device has rebooted, try once more to brand or receive a telephone call. If your phone still fails to do either, and you're sure the problem doesn't lie with your carrier's mobile network or a misbehaving application on your telephone, we can motion onto our final troubleshooting guide.
Factory Reset Your Phone
Finally, we come to the final step when doing any troubleshooting on your phone: a full factory data reset. As we mentioned to a higher place, you should ensure you followed this guide closely and performed each of the steps before this, as factory resetting your phone will wipe any data and applications yous proceed on your device.
Before completely resetting your device, however, y'all'll desire to back your phone up to the cloud, using a backup service of your choice. Some recommendations: Samsung Deject and Google Drive work best with your device, just if you're interested in using something like Verizon Deject, that will work likewise. You tin also use apps similar SMS Backup and Restore and Google Photos to backup your SMS messages, call log, and photos to the cloud. You can as well transfer important files or information to an SD card installed in your device; factory resets don't clear your SD cards unless you cheque a specific setting.
Once you've backed your files upwardly, open your settings bill of fare and select "Backup and Reset," establish nether the "Personal" category in the standard settings menu and under "Full general management" on the simplified layout. This time, select the tertiary reset choice, "Manufacturing plant data reset." This will open a menu that shows every account you've signed into on your phone, forth with a alert that everything on your device will exist wiped. As mentioned above, your SD card will not be reset unless you lot choose to select the "Format SD card" selection at the bottom of your menu; whether you lot desire to do so is up to yous, but it isn't necessary for this process. Before selecting "Reset phone" at the bottom of this carte du jour, make sure your phone is either plugged-in or fully charged. A factory reset can use a large corporeality of power and tin take up of half an hour, and then y'all don't want your telephone dying during the process.
In one case you've confirmed your device is either charging or charged, select "Reset phone" at the bottom of your scree, and enter your Pin or countersign for security verification. After this, your phone will brainstorm to reset. Let the device sit and complete the procedure; don't mess with your S7 during this time. Once the reset is complete—which, once again, can accept thirty minutes or more—yous'll be booted to the Android setup display. Consummate the setup on your device as normal. Once you lot arrive at your device'due south abode screen, you can try to place a telephone call. Typically, any software troubles on your phone are completely fixed past a full wipe of your phone, so if there are any remaining bug, we merely have one concluding proffer.
Contact Your Wireless Provider/Retailer
If you've done everything above and you still tin't manage to ship or receive phone calls, it'south time to achieve out to your carrier or your local retailer to try to gear up up a back up appointment. You tin can also use your carrier'southward back up phone line, simply it's faster and quicker if you run into with a technician in person. They may need to replace your SIM card, or send your telephone in for repair if it's still covered under warranty.
In one case you lot've received a new SIM card or repaired phone, endeavor once more to identify a phone call to a friend, just to ensure your device is working. With any luck, you won't have to come this far in the guide, but if you accept, a repaired phone should be all you need to be dorsum upwardly and running with your telephone calls.
Source: https://www.alphr.com/call-problems-galaxy-s7/
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